Effective date: February 23, 2023

Ruff and Ready Moving (“Company,” “we,” “us,” or “our”) operates this website (the “Service”). This Privacy Policy explains how we collect, use, and disclose your personal data when you use our Service, as well as the choices you have associated with that data.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

• Service
  The website operated by Ruff and Ready Moving
• Personal Data
  Information that identifies an individual, directly or indirectly
• Usage Data
  Data collected automatically (e.g., IP address, pages visited, time spent)
• Cookies
  Small files stored on your device to improve functionality
• Data Controller
  Ruff and Ready Moving determines how and why your data is processed
• Service Providers
  Third parties who process data on our behalf

Information We Collect

Personal Data

We may collect:

• Name
• Email address
• Phone number

We use this information to:

• Provide estimates and moving services
• Communicate with you regarding your request
• Send service updates and promotional offers

You may opt out of marketing communications at any time.

Usage Data

We may collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Device identifiers

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate our website
• Improve user experience
• Analyze traffic

You can disable cookies through your browser settings.

How We Use Your Information

We use collected data to:

• Provide and maintain our Service
• Respond to inquiries and schedule estimates
• Improve website performance
• Monitor usage and detect issues
• Send communications and marketing (you can opt out anytime)

Text Messaging & Communication Consent

By submitting your information through our website, you consent to receive communications from Ruff and Ready Moving, including:

• Calls
• Text messages (SMS/MMS)
• Emails

These may be sent using automated technology and may include:

• Appointment confirmations
• Estimates and follow-ups
• Service updates
• Promotions

Important:

• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase
• You may opt out at any time by replying STOP
• For help, reply HELP

Data Sharing & Disclosure

We do not sell your personal information.

We may share your data only:

• With trusted service providers
• To comply with legal obligations
• To protect our rights or prevent fraud

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

Data Security

We use commercially reasonable safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

Your Rights

You may:

• Access your personal data
• Request corrections or deletion
• Object to certain processing
• Withdraw consent at any time

Contact us to exercise these rights.

Third-Party Services

We may use third-party providers such as:

• Google Analytics
• Advertising platforms

These providers have their own privacy policies.

Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: info@ruffandreadymoving.com